Shipping policy

Please note: due to COVID-19, some of our carriers may be experiencing 2-5 days delays that are unfortunately outside of our control. Thank you for your understanding and we’re here for you if you have any questions!

 

Shipping policy

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout using competitive shipping rates. 

Local delivery

Free local delivery (within 10 Km) is available for orders over $5,000. 

Deliveries are made from 10 am to 6 pm during weekdays and weekends. We will contact you to coordinate the delivery at your convenience.

In-store pickup

You can skip the shipping fees with free local pickup at the gallery. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready. 

For our in-store pickup hours, please refer to our business hours online. Please have your order confirmation email with you when you come.

International Shipping

We offer competitive international shipping rates to many countries.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Arta Gallery is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.